Customer Care

WHO WE SERVE

CUSTOMERS
DeliverCareRx does all the work, so you can spend time on doing what’s most important to you.

  • We proactively obtain both new and refill prescriptions with your permission, coordinating with healthcare providers, insurance and other pharmacies.
  • We reach out to your insurance company to secure authorizations and address any other requirements to help ensure coverage.
  • We contact you before you run out of medications to place the refill order and prevent any gaps.
  • We ship all medications in one package, once per month.  With medication synchronization you avoid multiple trips to the pharmacy!

CAREGIVERS

Deliver a better quality of care.

Whether a professional caregiver or placing orders for family members, we’ll help simplify the task of managing a patient’s prescription regimen. With one call to us, we’ll take care of pharmacy transfers and all paperwork and authorizations with doctors and insurance providers. You can reduce your stress and find more time to focus on other aspects of your patient’s well-being.

We provide:

  • Free shipping to the home: convenient and simple
  • Medication synchronization: all of the meds shipped in one package, once per month. Avoid multiple trips to the pharmacy.
  • Free prescription management: we relieve you from the burden of various coordination steps with insurance, pharmacies and providers.
     

HEALTHCARE PROVIDERS
Help your patients stay healthier.

Compliance increases when your patients find it easy to take their medications. In fact, one study shows that home delivery alone improved adherence by nearly 20%.

Browse this site to see how we’ve simplified the prescription process for your patients. Then make DeliverCareRx a key tool in your treatment arsenal. Like you, we’re committed to improving your patients’ compliance, which leads to healthy outcomes.

1 Lower out-of-pocket costs were also observed with mail-order patients. “Dispensing Channel and Medication Adherence: Evidence Across 3 Therapy Classes,” American Journal of Managed Care, published online at AJMC.com, October 22, 2013. Primary outcome measure was patient adherence to diabetes, hypertension or high blood cholesterol medications, defined as an MPR of 80% or greater. MPR calculated as total days of supply divided by 365 days capped at 100%.